Privacy Policy
Privacy Policy
1. Introduction
Kokoro Wellness is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal data. By visiting www.kokorowellness.co.uk or providing data via other means (e.g., social media or direct contact), you agree to the terms of this policy.
Data Controller: Katie Critchley, Kokoro Wellness, Royton, England, OL2.
2. Collection & Use of Personal Information
2.1 How We Collect Your Information
We collect information when you:
Make enquiries about our services
Purchase products or services from our website
Respond to marketing communications
Connect with us via social media
Are referred by a third party
2.2 What We Collect
Typically: name, email, and contact details. We do not collect sensitive data (e.g. ethnicity, religion, or children's information).
2.3 How We Use It
We use your data under Legitimate Interest to:
Provide services and respond to enquiries
Send updates or marketing (unless opted out)
Inform you of new services or events
We do not sell, rent, or share your data with third parties, except where necessary (e.g., delivery) or legally required.
2.4 Disclosure
We may disclose your information if required by law or if you violate our Terms of Service.
3. Marketing Communications
We operate on an opt-out basis. You can unsubscribe at any time via the link in our emails.
4. Your Rights
You have the right to:
Access your data
Rectify inaccuracies
Erase your data
Restrict or object to processing
Withdraw consent
Lodge a complaint
Email: info@kokorowellness.co.uk for requests.
5. Data Retention
We retain data only as long as necessary. For more information, contact us.
6. External Links & Social Media
Our site may contain links to other websites. We’re not responsible for their privacy practices—please check their policies.
7. Security
We take appropriate steps to protect your personal information.
8. Updates to This Policy
We may update this policy from time to time. Changes will be posted on this page.
9. Contact
If you have any questions, contact:
Katie Critchley
info@kokorowellness.co.uk
Cookie Policy
1. Use of Cookies
Our site uses cookies to improve user experience and analyze website usage (e.g., via Google Analytics).
2. Managing Cookies
You can manage or disable cookies in your browser settings. For help, see:
Firefox: support.mozilla.org
Google Analytics opt-out: tools.google.com/dlpage/gaoptout